PairPlaysMy account

A LITTLE HELP

Let’s get you back to playing.

Your progress belongs to your account. Use the same email on each device to find your saved course, wines and cards.

Sign in or reset my password →Email support →

A round or purchase did not finish

Check your saved course or purchase history first. If a result is waiting to save, use its retry button when your connection returns. A checkout return page alone does not confirm a payment.

Tell us what happened

Email hello@pairplays.com with the page, approximate time, device/browser and any error message. For a purchase, include the order reference shown in your payment history. Do not send your password, card number, sign-in link or coupon code.

Your data and email preferences

You can download your core game records and manage your profile and marketing email preference while signed in.

Request account deletion

Email hello@pairplays.com from the address connected to your account. This opens your email app; it does not delete your account or submit a request until you send the message. Signing out does not delete records held on our servers.

Rewards and availability

Your account shows which rewards and purchases are available. Practice does not award PourPoints or cards. Golden Coupon offers and rewarded ads are not available yet.